AI that runs the operations your team can't staff around the clock.
We build and operate dispatch assistants, voice agents, and back-office automation for trucking companies, freight brokers, and call centers. Deployed by a US-based team, running in weeks, not quarters.
Free 30-minute scoping call. No commitment, no sales deck.
Agent: Traffic on I‑5 near Redding puts you about ninety minutes behind. I've moved your Portland delivery to 7:05 pm and notified the receiver. Anything else you need?
Driver: No, that's it. Thanks.
Operations teams that run on The Quiq Labs
- Apex Freight Logistics
- Nexus Call Centers
- Global Transit Corp
Four places we take work off your team's plate.
Each solution is scoped to a measurable operational outcome, integrated with the systems you already run, and operated by us after launch.
AI for trucking and logistics
Dispatch and back-office work handled by agents that talk to drivers, brokers, and your TMS.
AI for trucking and logistics in detail- Load booking automation
- Dispatch AI assistant
- Freight matching
- Route optimization
- Driver communication
- Fleet analytics
- Load tracking
- Invoice processing
AI call center
Voice agents that answer, qualify, schedule, and hand off to people when it matters.
AI call center in detail- AI voice agents
- 24/7 customer support
- Appointment scheduling
- Lead qualification
- CRM integration
- Customer analytics
- Multi-language support
Business automation
Chat, WhatsApp, sales, and HR workflows that run without a person watching a queue.
Business automation in detail- AI chatbots
- WhatsApp automation
- Sales automation
- HR automation
- Workflow automation
- Customer support AI
- Document automation
Custom AI development
When the off-the-shelf tool doesn’t exist, we build the platform, model, or API and run it for you.
Custom AI development in detail- AI SaaS platforms
- Machine learning solutions
- AI agents
- Enterprise AI systems
- API development
Results we're measured on.
Averages across client deployments in the first six months. Every engagement starts with a baseline so you can hold us to the number.
- less manual work in dispatch and support queues
- 70%
- faster response to drivers and customers
- 50%
- lower operating cost per load or call
- 35%
- output per operator after rollout
- 3×
From first call to production in about six weeks.
- 1Week 1
Scope
A 30-minute call, then a written proposal with the workflow, the integrations, and the metric we’ll move.
- 2Weeks 2–4
Build
We connect to your TMS, phone system, or CRM and build the agent against your real call recordings and data.
- 3Weeks 5–6
Pilot
One lane, one queue, or one region. Your team reviews every hand-off before we widen the scope.
- 4Ongoing
Operate
We monitor, retrain, and report monthly. You get a support line, not a ticket queue.
Built for operations-heavy industries.
We started in trucking, where a missed call is a missed load. The same systems now run in adjacent industries with the same pressure.
Trucking
Driver check-ins, ETA management, detention tracking
Freight brokerage
Carrier sourcing, rate confirmations, load updates
Logistics
Shipment visibility, exception handling, document flow
Call centers
Inbound overflow, after-hours coverage, callbacks
Healthcare
Appointment scheduling, reminders, intake
Real estate
Lead qualification, showing scheduling, follow-ups
Manufacturing
Order status, supplier communication, QA reporting
E-commerce
Order support, returns, WhatsApp and chat coverage
What operations leaders report after rollout.
60%
of check-ins handled without a dispatcher
“The dispatch assistant handles about 60% of routine driver check-ins. Our dispatchers now spend their day on exceptions instead of status calls.”
0 min
average hold time on inbound
“Wait times went to zero after we put the voice agents on inbound. Most callers don’t realize they’re talking to an AI until the end of the call.”
40%
fewer roadside breakdowns
“We needed a maintenance prediction model built around our fleet data. Breakdown incidents are down 40% since it went live.”
A US company with a global engineering team.
Headquartered in Fresno, California, with delivery engineers in India. You work with the same people who built your system.
- Headquarters
- Fresno, CA 93721
- Engineering
- United States and India
- Support
- 24/7 for production systems
- DJ
- AK
- PM
- RD
- EM
- KB
- MR
Tell us what you're trying to automate.
Send a note, or book a 30-minute call directly. Either way you'll hear from an engineer, not a sales rep.
- Headquarters
- Fresno, California 93721, United States
- info@thequiqlabs.com