What operations leaders report after rollout

60%

of driver check-ins handled without a dispatcher

“The dispatch assistant handles about 60% of routine driver check-ins. Our dispatchers now spend their day on exceptions instead of status calls.”

0 min

average hold time on inbound calls

“Wait times went to zero after we put the voice agents on inbound. Most callers do not realize they are talking to an AI until the end of the call.”

40%

fewer roadside breakdowns

“We needed a maintenance prediction model built around our fleet data. Breakdown incidents are down 40% since it went live.”